![]() Be prepared to be “sold to” because Google My Business support is trained to sell AdWords. Google uses it to introduce business owners to their advertising products, therefore they do actually offer customer service for business owners who want to improve their business listings. Google My Business is Google’s competitor to Yelp and other review websites. ![]() The only other requests for support that will connect you with a Human are Google My Business or Google corporate. When you see a little box with the word “Ad” inside next to a search results on you should know that a business will pay Google an advertising fee if you click on that listing.Īs we explained here, Google is happy to speak with businesses who want to spend more money on advertising. Google makes the vast majority of their profits from business who pay Google to show up at the top of searches. When you advertise on Google, you are much more likely to speak with a real customer service representative. They even have live chat for advertisers How To Contact Google Support If You Are An AdWords Advertiser PRO TIP: If you choose “advertise with Google” or “advertise my business” you are the most likely to get a contact form or a phone number that you can call. In this example, to get to this contact form I chose “Verification” then “I request a post card more than 14 days ago” and then clicked the “contact us” that popped up: Notice that I specifically chose “Google My Business.” Google has no support channel for asking about the regular organic search listings. Fill out the form, and wait for a reply back. ![]()
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